Wink Relay – Smart Home Wall Controller

Wink Relay – Smart Home Wall Controller

Product Description
Relay is a wall-mountable touchscreen controller that runs the Wink app, giving you instant access to your smart products. Manage lights, locks, appliances, and more all from a central location. This beautifully designed command center is fully loaded with temperature, humidity, and proximity sensors, plus two smart light switches; it’s like an entire smart home on your wall.For further queries contact @1-844-WINK-APP.

Price: $82.98

  • 4.3″ multi-touch screen allows access to all your smart products via the Wink app
  • 2x smart light switches can be customized to turn lights, scenes, or other smart products on/off
  • Temperature, humidity, and proximity sensors put even more data at your fingertips
  • Microphone and speaker for intercom functionality (coming soon) and Replaces most single or double light switches
  • Please refer the trouble-shooting steps in page 34 of the user manual under the product description for issues with the product use
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  1. 57 of 61 people found the following review helpful

    3.0 out of 5 stars
    Lot’s of promise, but doesn’t follow through, February 25, 2015

    By Shawn Parr (Natchitoches, LA United States) –
    (REAL NAME)
      

    Verified Purchase(What’s this?)

    This review is from: Wink Relay – Smart Home Wall Controller (Tools & Home Improvement)

    I recently started off some home automation projects with a Wink hub and some GE Link lights. While the system does seem to work pretty well I had an issue in that my wife and kids needed a way to control some of the lights, and any future products going forward. I decided to try out a Wink Relay to have a master control for the system in our master bedroom. The idea of having access to all the Wink features, plus Nest integration, all while showing us the weather/temp, was a fantastic idea. However ultimately it didn’t work out for us.

    1. Installation: mostly straight forward. The Relay has a power module that sits inside a switch box on the wall, and it can work with one or two gang boxes. The actual relay is the same size as 3 gang, but will only support being installed on a two gang box maximum. After installing the power module in the switch box, you determine whether you want that position to be the left side, middle, or right side of the Relay. In the other two locations on the back of the relay you put in plastic spacers for where the power module won’t be. I think the reason you can’t use a 3 gang box is that at least one of these spacers should touch a bare wall surface so that the unit feels solid while touching it.

    On the power module are cables with special push in connectors on the ends. This makes it easy to connect up cables, and even has openings for multiple neutrals, up to 5 if I remember correctly. The stripped cables inside your wall box push in and get decently trapped, but a really solid tug can pull them back out. My installation was in a single gang box, which can lead to issues with the amount of space with any large switch. The power module on the Relay is pretty huge, so between that, and the extra bulk of the push in connectors it uses, getting it all to fit in the wall was extremely difficult. I had the whole thing wired up and ready in a couple minutes, it then took me most of an hour to try to get the solid wire coming from the walls, and the long cables with integrated connectors on the module itself to all fit into the box. I would say if you have a single gang box that is just one gang in size the whole way you may want to shy away from this install. It can be done, but it is very difficult. If you have more modern construction where the box is really about 2 gang in size, but has a face plate that reduces the opening in the wall to one gang you will probably be fine.

    One you have it wired and the power module is in the switch box, you add the spacers as mentioned above and snap the main unit onto the power module.

    2. Use. Out of the box the usage seemed fine. You can add devices from the Relay itself, and if you only use zigbee or z-wave you don’t need a Wink Hub. The home screen shows the date/time, weather, and lists your shortcuts. Only two shortcuts are shown at a time but you can swipe them sideways to get to others. If you swipe down from the top you get to the devices, swiping up from the bottom shows you a list of activities that have occurred.

    Upon first starting up it did a system update. This took a while as it first did a Wink update, then after rebooting did an Android update that took quite a while.

    Moving through the interface was pretty fluid and smooth. Not iPhone smooth, but not glitchy and weird either. Lights could be controlled either as a single unit or in groups, although I found that often the groups would either not work, or have a significant delay while trying to work with them (30 seconds or more).

    There are two hardware switches on the Relay, and they can either be directly attached to lines that control lights in the switch box, or set to control other Wink linked devices. My switch box only had one line in it for the ceiling light, which I connected to the top switch. That worked well, coming on and off quickly, although it didn’t do any dimming. Those buttons are on and off only. The second button I initially assigned a shortcut to. Later on I decided I wanted to add a group of GE Link lights that were in our Nightstands. At first I had a lot of issues, like it would turn on and dim the lights, then not respond anymore. Wink support suggested rather than using the group, to assign the lights individually while setting the button which did then work as a toggle on/off for those lights, but there was up to a 20 second delay between hitting the button and the lights turning on or off.

    I should also mention the buttons didn’t feel good. Not necessarily cheap, but they are obviously triggered in the center of the button, but the buttons are large enough you can easily push off to one side and it doesn’t always push enough to get the center activated. I found that a slight disappointment, but dealable.

    3. Software issues: Eventually I had to give up on it. Above and beyond the glitches above (groups not acting right often, button programming…

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  2. 3 of 3 people found the following review helpful

    5.0 out of 5 stars
    LOVE MY RELAY – Hate the lazy electrician who wired my front door switch., August 3, 2016

    By Travis B (Houston, TX) –

    Verified Purchase(What’s this?)

    This review is from: Wink Relay – Smart Home Wall Controller (Tools & Home Improvement)

    I love this link Wink Relay. its great that I can program this, with only one button, shut off all the lights in the house, as well as turn on my fan, and then with a little bit of programming ingenuity, shut the fan off after one hour. (It takes a little bit of logic to figure out how to use the wink at as well as If-This-Then-That [IFTTT] to build an effective timer[so what if my pantry light can’t stay on for more than one hour!?!?!?]).

    I love this. What I do not love is trying to jam all of the wires into a single gang box (one switch or plug size box) I ended up removing the wires from said box, Cutting out old box and some drywall and replacing it with a double box for renovations. Now it fits great and looks cleaner and fits tighter than before.

    ALSO – NO NEUTRAL WIRE TO THE BOX MEANS, IT CAN’T WORK THERE.
    I wanted to use this at the front door to my house, but because they used in interrupter switch their, the amount of effort required to run a neutral wire back to the panel would be beyond any gains in convenience from this. However I believe I will be installing a wireless remote from Lutron to solve this problem.Lutron P-PKG1W-WH Caseta Wireless 600-watt/150-watt Multi-Location In-Wall Dimmer with Pico Remote Control Kit, White

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  3. 5 of 5 people found the following review helpful

    5.0 out of 5 stars
    An incredible all in one Home Automation Switch!!, June 16, 2016

    By Schpeen

    Verified Purchase(What’s this?)

    This review is from: Wink Relay – Smart Home Wall Controller (Tools & Home Improvement)

    I am a huge Home Automation nut, and I am always first to grab the newest tech!! With that said my system is running on the Wink Hub and app!! When the Wink Relay came out I immediately got one. One of the reasons I like Wink is that the system is easy to use!! No complicated buttons, or setups and UI is simple and clean!! WInk works with lots of the top Home Automation devices like Philips Hue, Osram Lightify, Rachio , Canary , Chamberlain MyQ, Leaksmart, GE, Lutron, Balli, Anderson, Ring Video Doorbell, Schlage Locks, Nest, Honeywell…just to name a few and lots of z-save and zigbee devices. Wink is “always” adding new devices and updating its software to be even more user friendly!! Since my first Wink Relay I now have a total of 5 Wink Relays and the intercom feature is awesome!! No more yelling up to the kids!! The Wink Relay can also run lots of devices as well and the touchscreen is easy to navigate!! Installation is super simple and I was up and running under 20 minutes and that includes setup and wiring the Wink Relay to light switch! The Wink Relay looks absolutely beautiful on the wall and everyone that comes into my home the first thing they ask is “what’s that?”…..its an eye catcher for sure! You won’t be disappointed….grab one and enjoy!!

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